My College Wellness

Privacy Policy

At My College Wellness, we understand that your privacy is important to you. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.

This Privacy Policy explains the types of personal information that My College Wellness and its affiliated companies collect about you, how we use, share, and protect this personal information, and the choices you can make about how we use and share this personal information. This Privacy Policy governs personal information collected by any means, including, but not limited to, websites and other online services that refer or link to this Privacy Policy, as well as information collected by other business functions of My College Wellness, such as when you speak with a customer service representative (collectively, the “Services”).

It is important that you read this Privacy Policy carefully, because anytime you use our Services you consent to the practices we describe in this Privacy Policy.

Information Covered by this Privacy Policy

This Privacy Policy is applicable to information collected by My College Wellness and its affiliated companies. This includes information collected:

Through websites and other online services that refer or link to this Privacy Policy.
Through the other business functions of MyCollegeWellness, such as by customer service representatives.

Our Services may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by such third parties. You should exercise caution, and review the privacy statements applicable to such third parties.

Information We Collect

At My College Wellness, we may collect information about you and others and, if applicable, the computer or device you use to access our Services in a variety of ways:

Information you provide us directly:

We collect information directly from you when you choose to register for our Services or otherwise provide information directly to us. The following are examples of information you may provide us directly:

Name.
E-mail address, physical address and/or zip code, and phone number.
Occupation and other demographic information.
You can choose not to provide us with certain types of information, but doing so may affect your ability to use some of the Services.

Information we collect when you use our Services or view our online advertisements

We collect information about your computer or device and your online activity, including through the use of standard Internet technologies, such as cookies, web beacons, and local stored objects. The following are examples of the types of information that we may collect:

Your browser type and operating system.
IP address and/or device ID.
Your browsing behavior on our Services, such as the amount of time spent viewing our online Services, and the links you click within our online Services.
Websites you visit before or after our websites.
My College Wellness e-mails you open and/or forward.
My College Wellness offers or links you connect to via e-mails.
Depending on your device settings, location information, such as your mobile device’s GPS signal or information about nearby WiFi access points and cell towers.

Use of Information

At My College Wellness, we may use the information we collect about you:

To communicate with you about our products and services.
To customize your experience with our Services, including by providing you with relevant advertising on our Services and elsewhere.

To send you promotional materials and offers.
To manage and improve Services and offerings, including analyzing the use of our services, and determining the effectiveness of our advertising.
To protect the security and integrity of our Services.
To enforce our legal rights.
Otherwise with your consent.

Please see Your Choices & Rights in Your Information below for information about the choices you may have in relation to our use of your personal information.

Sharing of Information

At My College Wellness, we may disclose your information in the following circumstances:

We may share information within My College Wellness among our various businesses and affiliated companies, including, for example, to provide you with our product and service improvements.
We rely on third-party service providers to perform a variety of contractual services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill our product and service requests, process your credit card and other payments, answer your questions, send e-mails on our behalf, and analyze data to improve our products and services.
There may be instances when we disclose your information to other parties:
- To comply with the law or respond to legal process or a request for cooperation by a government entity .
- To prevent fraud or verify and enforce compliance with the policies governing our Services .
- Where permitted by law, to protect the rights, property, or safety of My College Wellness, or any of our respective affiliates, business partners, customers or employees .
- We may disclose your information to a third party in the event we sell or transfer all or a portion of a business or our assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation. In certain jurisdictions, consent is required for this sharing of information. We will collect your consent when required by applicable law .
- In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you consent to or request such sharing.
We may also share aggregated and non-personal information with third parties.

Cookies. Web Beacons, & Other Internet Technologies

At My College Wellness, we may disclose your information in the following circumstances:

We may share information within My College Wellness among our various businesses and affiliated companies, including, for example, to provide you with our product and service improvements.

We rely on third-party service providers to perform a variety of contractual services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill our product and service requests, process your credit card and other payments, answer your questions, send e-mails on our behalf, and analyze data to improve our products and services.

There may be instances when we disclose your information to other parties:

To comply with the law or respond to legal process or a request for cooperation by a government entity .
To prevent fraud or verify and enforce compliance with the policies governing our Services .
Where permitted by law, to protect the rights, property, or safety of My College Wellness, or any of our respective affiliates, business partners, customers or employees .
We may disclose your information to a third party in the event we sell or transfer all or a portion of a business or our assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation. In certain jurisdictions, consent is required for this sharing of information. We will collect your consent when required by applicable law .
In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you consent to or request such sharing.

We may also share aggregated and non-personal information with third parties.

How We Use These Technologies

At My College Wellness, we use cookies, web beacons, and other similar technologies on our online Services for the following general purposes:

Type of Cookie	What Do They Do	Examples
Technical	Enable our online Service to work correctly.	These cookies remember previous actions (e.g., entered text) when navigating back to a page in the same session and balance website traffic.
Performance	Help us measure and understand how visitors interact with the online Services and our content and any issues encountered to help us improve the performance of the Services.	These cookies gain insight into how visitors use our websites so we can make improvements to usability and content.
Functionality	Allow our online Services to remember choices you make (such as your user name, language, or the region you are in) to provide a more personalized online experience.	These cookies enable you to store your sign-in credentials and preferences so that you don’t have to enter those credentials and preferences each time you log on.
Targeting/Advertising	Help us and third parties provide you with relevant content and advertising by collecting information about your use of our Services and other websites and online services.	These cookies may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of ad campaigns. We may include web beacons in emails, for example, to understand whether messages have been opened, acted on, or forwarded.

Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please visit the Flash website operated by Adobe.

Third Parties That Provide Content or Functionality on Our Services

Third-party content and functionality may be available on My College Wellness Services. For instance, you can share certain materials on our Services through social networking services such as Facebook and Twitter. Third-party advertisers may also have a presence on some of our Services. These and other third parties may collect or receive certain information about your use of our Services, including through the use of cookies, web beacons, and Internet technologies. This information may be collected over time and combined with information collected across different websites and online services.

International Transfer of Data

My College Wellness and its service providers may collect, transfer, store, and process your information outside of your country of residence, including to the United States. Please note that data protection and other laws in other countries may not be as comprehensive as those in your country.

Collection of Information From Children

We do not knowingly collect personal information online from children as defined by local law. If we learn that a child has provided us with personal information, we will delete it or otherwise comply with applicable law.

Your Choices & Rights in Your Information

At My College Wellness, we give you choices about how we communicate with you. If you no longer wish to continue receiving commercial emails from My College Wellness, you may follow the instructions contained in any such message. If you no longer wish to continue receiving other commercial communications from a particular My College Wellness brand or group, you may follow the instructions or use the contact information contained in any such message. Please note that, despite your opt-out selections, where permitted by applicable laws, we may send you communications regarding transactions or services you have specifically requested or to inform you of important changes to our Services, products, or policies.

You may have certain rights as a data subject under local law. For example, local law may afford you the right to access, update, restrict, oppose, erase, port, and/or correct inaccuracies in your personal information under our control, subject to certain exceptions prescribed by law. If you would like to exercise your legal rights, please contact us at [email protected].. We will respond to requests in accordance with applicable law and subject to legal and contractual restrictions.

Information Security & Retention

At My College Wellness, we have various procedures in place to safeguard your information, including technical, administrative, and physical procedures intended to keep your information secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure. We take steps to retain personal information about you only for so long as is necessary for the purpose for which it was collected, as required under contract, or as required by or permissible under applicable law.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact My College Wellness at [email protected].

Changes to This Privacy Policy in the Future

We at My College Wellness reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. We recommend that you revisit this Privacy Policy periodically to ensure that you are aware of our current privacy practices. However, we may also elect to notify you by email or by posting something on some or all of our online services. Your continued use of our Services following any changes signifies your acceptance of these changes.

Your California Privacy Rights

CCPA Consumer Notice

This California Privacy Notice (“Notice”) applies to “Consumers” as defined by the California Consumer Privacy Act (“CCPA”), and supplements other My College Wellness privacy policies and notices. In the event of a conflict between any other My College Wellness policy, statement, or notice and this Notice, this Notice will prevail as to California Consumers and their rights under the CCPA. This Notice describes our collection, use, disclosure, and sale of California Consumers’ “Personal Information” (“PI”), as well as rights California Consumers have under the CCPA. For purposes of this Notice, in some places we have abbreviated or summarized CCPA terms or language. Terms defined in the CCPA that are used in this Notice shall have the same meanings as in the CCPA.

Collection, Use, & Sharing of Personal Information

We collect Personal Information (PI) about California Consumers as described in the table below. We may share PI with our affiliates, service providers and qualified vendors including those that facilitate interest-based advertising and other advertising and marketing, and other parties as described in the table below.

Category of PI	Examples of PI Collected	Sources of PI	Purpose for PI Collection	Categories of Recipients
Identifiers	Name, postal address, Internet Protocol (IP) address, email address	Consumers, public information, affiliates, other third parties	We use this information for the Business Purposes of: auditing related to interactions and transactions; detecting security incidents and protecting against fraud; debugging or repair of systems; short-term transient use (for example, contextual advertising); providing services; internal tech research; and quality and safety control. We also use this information for the Commercial Purposes listed under Use of Information above.	Marketing service providers (such as ad networks, ISPs, analytics providers), government entities, operating systems and platforms, social networks.
Customer Records	Name, address, telephone number, email address	Consumers, public information, affiliates, other third parties	We use this information for the same purposes listed above for Identifiers.	Marketing service providers (such as ad networks, ISPs, analytics providers), government entities, operating systems and platforms.
Internet Usage Information	Browsing history, search history, information regarding interactions with our websites or advertisements	Consumers, public information, affiliates, other third parties	We use this information for the same purposes listed above for Identifiers.	Marketing service providers (such as ad networks, ISPs, analytics providers).
Sensory Data	Audio recordings of customer service calls	Customer service calls are sometimes recorded, with customers notified at the beginning of the call.	We use this information for the Business Purposes of detecting security incidents and protecting against fraud; and quality and safety control.	None
Professional Information	Employment information	Consumers	We use this information for the Business Purposes of providing services and internal tech research. We may also use this information for the Commercial Purposes listed under Use of Information above.	Marketing service providers.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California Consumers have certain rights they may exercise either independently or through an authorized agent. CCPA rights requests are subject to an identification and verification process. We will not fulfill a CCPA request unless we have been provided sufficient information for us to reasonably verify that the requestor is the Consumer about whom we collected PI.

Some PI we maintain about Consumers (e.g., clickstream data) is not sufficiently associated with enough PI about the Consumer for us to be able to verify that it is a particular Consumer’s PI. Accordingly, we will not include such information in response to Consumer requests. If we cannot comply with a request, we will explain the reasons in our response. You are not required to create an account with us to make a request. We will use PI provided in your request only to verify your identity or authority to make the request and to track and document request responses, unless you also provided the PI to us for another purpose.

We will make commercially reasonable efforts to identify Consumer PI that we collect, use, store, disclose, or otherwise process, and to respond to your California Consumer privacy rights requests. In some cases, particularly with voluminous or typically irrelevant data, we may provide you with a summary of your PI and give you the opportunity to elect whether you want us to provide the entire data set. Or we may direct you on how to access and copy responsive PI yourself. We may charge a reasonable fee or refuse to act upon a request if the request is excessive, repetitive, unfounded, or overly burdensome. If we determine that the request warrants a fee, or that we may decline to comply with the request, we will give you notice explaining why we made that decision. In the case of a fee, we will provide a cost estimate and the opportunity to accept such fees before charging you for responding to your request.

California Residents – Your Rights and Contacting Us

Your California Consumer privacy rights are described below. To make a request, you can email us at [email protected] and respond promptly to any follow-up inquiries so we can confirm your identity. If you request that we provide you with specific pieces of information about you, we will apply heightened verification standards. Authorized Agents may submit requests on behalf of Consumers by following these steps and providing appropriate documentation.

Disclosure Rights

As a California Consumer, you have the right to request that we disclose the following information for the 12-month period prior to the request date. Consumer requests of this nature may be made no more than twice in a 12-month period. With respect to the points below, we will provide this information in a portable and, if technically feasible, readily usable format.

The categories of PI we have collected about you.
The categories of sources from which we collected your PI.
The business or commercial purpose(s) for our collection of your PI.
The specific pieces of PI we have collected about you.
The categories of third parties to whom we have disclosed your PI.
A list of the categories of PI disclosed for a business purpose in the prior 12 months (or a statement that no such disclosure occurred).
A list of the categories of PI sold about you in the prior 12 months, including the categories of third parties to whom we sold your PI and the business or commercial purposes for the sale (or a statement that no such sale occurred).

Verification for Disclosure

Customers without an online account or My College Wellness charge account cannot be reasonably validated. Please see the chart above to understand what PI we may have collected, the purpose of collection, and with whom we may have shared it with. Customers with an online account will be asked to log into their account in a specific time frame. After successful login, we will provide you with the categories of PI we have collected specific to you. Customers with a My College Wellness charge account may be asked for up to three unique pieces of account-related information and may also be required to return a signed legal verification document. After successful verification of information, we will provide you with the specific pieces of PI we have collected about you.

“Do Not Sell” Rights

You have the right to direct us to not sell your PI.

While there is not yet a consensus, data practices of third-party cookies and tracking devices associated with our websites and mobile apps may potentially constitute a “sale” of your PI as defined by the CCPA. You can exercise control over browser-based cookies by adjusting the settings on your browser. In addition, third-party tools enable you to search for and opt-out of some of these devices, such as the Ghostery browser plug-in available at https://www.ghostery.com/. You can learn more about your choices regarding certain kinds of Online Advertising here. We do not represent that these third-party tools, programs, or statements are complete or accurate.

We do not have actual knowledge of the age of Consumers under 16 and do not knowingly link PI with the age of Consumers under age 16. Consumers who opt-in to PI “sales” may opt-out at any time.

Deletion Rights

You may request that we delete your PI that we have collected directly from you. Under the CCPA, we may decline to delete your PI under certain circumstances, for example, if we need the PI to complete transactions or provide services you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes (including maintaining business records), to comply with law, or to exercise or defend legal claims. Note also that we are not required to delete your PI that we did not collect directly from you.

Non-Discrimination and Financial Incentive Programs

We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights.